Bridging Your Leadership

WHO IS KBOC

KBOC is a Global Multi-Service Outsourcing Company


Driven by a collective of accomplished and passionate professionals, we seamlessly blend global scale with local presence, bringing innovative solutions and state-of-the-art methodologies to redefine the landscape of outsourcing.

Our commitment is to deliver impactful, multichannel business services that empower our clients, ensuring a harmonious integration of global excellence with local relevance.

KBOC is a Global Multi-Service Outsourcing Company


Driven by a collective of accomplished and passionate professionals, we seamlessly blend global scale with local presence, bringing innovative solutions and state-of-the-art methodologies to redefine the landscape of outsourcing.

Our commitment is to deliver impactful, multichannel business services that empower our clients, ensuring a harmonious integration of global excellence with local relevance.

OUR VISION​

The Inshore Outsourcing Leveraged by Relational Knowledge Intelligence


With a rich legacy spanning 19 years, our journey has been illuminated by the convergence of experience, the precision of data analytics, and the cutting-edge refinement fostered through state-of-the-art research and development processes. It is within this crucible of time-tested expertise that our unwavering convictions take root, forming the bedrock of a vision that propels us forward.

The Inshore Outsourcing Leveraged by Relational Knowledge Intelligence


With a rich legacy spanning 19 years, our journey has been illuminated by the convergence of experience, the precision of data analytics, and the cutting-edge refinement fostered through state-of-the-art research and development processes. It is within this crucible of time-tested expertise that our unwavering convictions take root, forming the bedrock of a vision that propels us forward.

KBOC – More than an Outsourcing Center, an Inshore Business Partner

At KBOC, we redefine the outsourcing experience. More than just a service outsourcing center, we pride ourselves on being your inshore business partner – an extension of your team that seamlessly embraces your organizational culture – invested in your growth and prosperity. We go beyond transactions, forging collaborative relationships that extend beyond the conventional client-supplier dynamic. With a commitment to shared success, personalized service, and a focus on your business goals, we become an integral part of your journey. Choose KBOC for a transformative partnership that transcends traditional outsourcing, providing you with a team that not only understands your goals but also mirrors your organizational ethos.

Our Cutting-Edge strategies, global standards and
local presence are in the core of our vision

KBOC - Bridging the Gap Between Outsourcing Excellence and Personalized Interaction

In the realm of outsourcing, having a supplier with a robust presence in your market can make all the difference. Unlike pure offshore suppliers, KBOC is not just a name on a contract; we are your local partners, offering you a dedicated point of contact and representatives with whom you can easily interact.

Our Cutting-Edge strategies, global standards and
local presence are in the core of our vision

Our Cutting-Edge strategies, global standards and local presence are in the core of our vision

KBOC - Bridging the Gap Between Outsourcing Excellence and Personalized Interaction In the realm of outsourcing, having a supplier with a robust presence in your market can make  all the difference. Unlike pure offshore suppliers, KBOC is not just a name on a contract; we are your local partners, offering you a dedicated point of contact and representatives with whom you can easily interact.

Local Presence, Global Expertise

Imagine having the convenience of local representation coupled with the expertise of a global player. At KBOC, our on-the-ground presence ensures that you have a face, a name, and a team you can reach out to anytime.
No time zone barriers, just seamless communication.

Rapid Response and Accessibility

Need assistance? Have a query? Our local representatives are just a call or a short drive away.
No more waiting for responses from a different time zone. We pride ourselves on swift, responsive communication, ensuring that your concerns are addressed promptly.

Understanding Your Unique Needs

Each market has its nuances, and we get that.
By being present in your market, we understand the intricacies of your business environment.
This understanding allows us to tailor our services to meet your unique needs, fostering a partnership that goes beyond a transactional relationship.

Building Lasting Relationships

We believe in forging strong, lasting relationships.
Our local presence enables us to build connections that go beyond the boardroom. Face-to-face interactions, local events, and community involvement are just a few ways we embrace to nurture relationships with our clients.

Transparent Collaboration

Transparency is at the core of our approach. With local representatives, you get real-time updates, transparent collaboration, and the assurance that you're never in the dark about the progress of your outsourcing projects.
We're not just a supplier; we're an extension of your team.

Choose KBOC for outsourcing that combines the best of both worlds - global expertise and local accessibility. Our presence in your market ensures that you have a trusted partner you can rely on, interact with, and build a lasting relationship with. Let's embark on a journey of collaborative success !

Choose KBOC for outsourcing that combines the best of both worlds - global expertise and local accessibility. Our presence in your market ensures that you have a trusted partner you can rely on ,interact with, and build a lasting relationship with. Let's embark on a journey of collaborative success !

Our Big Idea – The Inshore Outsourcing

Discover a New Era in Outsourcing with KBOC
Welcome to a world where outsourcing transcends traditional boundaries. At KBOC, we redefine excellence through our innovative inshoring strategy, offering a unique blend of global efficiency and local presence. Explore the advantages that set us apart from conventional offshoring and nearshoring models.

Cost Effectiveness:
Where Efficiency Meets Affordability

Experience the perfect synergy of cost-effectiveness and local understanding. Our strategy combines the best of both worlds, offering competitive pricing without
compromising on quality.

Control & Monitoring : Navigate with Confidence

Benefit from enhanced control with local presence, ensuring real-time monitoring, immediate responsiveness and effective management.

Cultural Similarity: Seamless Collaboration

With Inshoring we cultivate smoother collaboration with cultural similarities to outsourcing clients, fostering a harmonious working relationship.

Intensive Communication Cooperation & Coordination : Connect Across Time Zones

Easier communication and coordination due to shared time zones, promoting efficiency.

Relational Integration : Forge Strong Connections

Stronger integration with client organizations, fostering long-term relationships.

Corporate Citizenship : Local Contributions Matter

Positive corporate citizenship with contributions to the local economy and job market.

Elevate your outsouring experience
At KBOC, we're not just a service provider; we're your strategic partner in unlocking the full potential of inshoring. Choose KBOC and experience a new paradigm in outsourcing. Your success is our commitment, and with inshoring, the future of your business is within reach.

At KBOC, we're not just a service provider; we're your strategic partner in unlocking the fullpotential of inshoring . Choose KBOC and experience a new paradigm in outsourcing . Your successis our commitment, and with inshoring, the future of your business is within reach.

Discover the Power of Relational Knowledge Intelligence

At KBOC, we envision a future where inshore outsourcing transcends conventional boundaries, propelled by the force of "Relational Knowledge Intelligence”. This isn't just a service; it's a dynamic learning process, a strategic partnership where knowledge is the driving force. Here's how we bring this vision to life:

Outsourcing as a Relational Learning Process : Crafting Success Through Collaboration

How We Embrace It :

We view outsourcing as more than a transaction. It's an ongoing collaboration, a dynamic learning process where insights are shared, strategies are refined, and success is a joint achievement.
Every interaction becomes an opportunity to enhance our collective knowledge and drive continual improvement.

The Most Crucial Asset: Empowering Success through Knowledge

How We Embrace It :

In the world of outsourcing, knowledge isn't just power—it's the cornerstone of success. We prioritize the cultivation, sharing, and application of knowledge to drive innovation and efficiency. Our teams are equipped with the insights needed to navigate the complexities of your industry, ensuring every decision is informed and strategic.

Outsourcing Knowledge Management : Optimizing Relational Rent through Strategic Wisdom

How We Embrace It :

Knowledge isn't static; it's a dynamic asset that requires careful management. Our approach to outsourcing includes a robust knowledge management system. This system ensures that insights gained in every project contribute to a growing repository of wisdom. It's the key to unlocking optimal performance in our partnerships.

Data Trustworthiness for Relational Integration : Informed Decisions, Lasting Partnerships

How We Embrace It :

In the age of Relational Knowledge Intelligence, data isn't just information; it's the foundation of trust. We invest in robust data analytics to ensure the reliability of the information we use to inform our strategies. This trustworthiness is the bedrock of effective relational integration, fostering transparency and collaboration.

At KBOC

Beyond Outsouring - A Journey of Relational Knowledge Intelligence

We don't just offer services; we provide a transformative experience fueled by Relational Knowledge Intelligence. Choose us for a partnership that not only meets your outsourcing needs but elevates your business through strategic insights and collaborative wisdom. Join KBOC in a journey where every interaction becomes an opportunity to learn, grow, and succeed together. Relational Knowledge Intelligence—it's not just a vision; it's our commitment to your success !

OUR HISTORY

2005

Call In Out is the first production centre of KBOC & Partners – The first call centre specialised in Distance Customer Relationship Management in Fez, Morocco. In order to adapt the skills of the workforce to the new sector in the market, an internal training centre was created simultaneously to acquaint telemarketers and agents with sales skills, communication abilities and Western mindset to adapt their knowledge to local markets’ needs.

2007

The launch of a 2nd production centre specialized in Multichannel [e-mail, SMS, Chat and Phone] campaigns to guarantee a seamless customer experience for a new connected, mobile and interactive generation.

2011

The establishment of an Information Technology Department dedicated to the development of software for web management, WinForms, BPO and tailor-made applications, to offer our customers a comprehensive service encompassing all cutting-edge technologies.

2015

The launch of a third platform dedicated to premium B to B projects.

2018

The set up a global outsourcing center dedicated to the outsourcing of IT, Data Processing, Knowledge Management, Tenders Monitoring and GDPR/DPO Services in the Financial, Commercial and Technical areas.

2022

The set up of an Architectural and BIM services outsourcing centre with a balanced high-tech and high-touch approach blended with deep industry and virtual-reality expertise.

2023

KBOC & Partners set up local sites in London and Paris to bridge the relational proximity between clients and production sites in conformity with the innovative vision of Inshore-outsourcing.

KBOC IN NUMBERS

With more than 500 highly skilled global talents speaking more than 8 languages, we serve our clients reflecting their organisational identity, respecting their customers' privacy and supporting their competitive sustainability.

KBOC IN NUMBERS

With more than 500 highly skilled global talents speaking more than 8 languages,

 we serve our clients reflecting their organisational identity, respecting their customers'

privacy and supporting their competitive sustainability.

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Market Factor Endowments:

Morocco, KBOC Production Location is an optimal destination for your outsourcing needs, boasting a unique combination of strategic advantages that set it apart on the global stage. Our production sites are strategically located in this thriving environment, ensuring you unparalleled access to a wealth of benefits.

Market Factor Endowments:

Morocco, KBOC Production Location is an optimal destination for your outsourcing needs, boasting a unique combination of strategic advantages that set it apart on the global stage.
Our production sites are strategically located in this thriving environment, ensuring you unparalleled access to a wealth of benefits.

At KBOC

Embark on a transformative outsourcing journey – where skilled talent, technological prowess, accessibility, stability, and time zone alignment converge to elevate your business operations. Choose KBOC for outsourcing that exceeds expectations and unlocks unparalleled advantages for your organization.

OUR VALUES: UNITY IN DIVERSITY, EXCELLENCE IN EVERY VERSE