AUDIT CONSULTANCY AND TRAINING
AUDIT CONSULTANCY AND TRAINING
We provide Audit, Consultancy and Training services which means we help our clients contracting external service providers to conduct audits, provide them with expert advice and guidance through consultancy services, and deliver training programs within their organization.
This integrated approach allows our clients to benefit from our external expertise in financial oversight, strategic decision-making, and employee development.
OUR OBJECTIVES
Define the most adequate outsourcing strategy to your needs
Assist you in the management of your outsourcing processes, products and CRMs
Enhance your ability to develop new products and services
Define the most adequate outsourcing strategy to your needs
Assist you in the management of your outsourcing processes, products and CRMs
Enhance your ability to develop new products and services
Optimise mechanisms of social integration and relational learning with your supplier/client
Assist your proactivity towards end-user needs and preferences before the competition
Optimise mechanisms of social integration and relational learning with your supplier/client
Assist your proactivity towards end-user needs and preferences before the competition
WHAT WE OFFER
Leveraging Data For Business Intelligence
Script Writing
Strategic Consultancy
Monitoring The Quality of Production
Outsourcing Knowledge Management
Workshops On Outsourcing Business Processes
Auditing the Outsourcing Needs & Objectives
OUR ADDED VALUES
Quality Monitoring
Quality Monitoring
We monitor the quality of the work done based on Lean Six-Sigma Methodology that combines the principles of Lean and Six Sigma to improve processes, reduce waste, and enhance efficiency and quality within your organization.
Business Intelligence
Business Intelligence
We use the business intelligence based on Cambridge Methodology to help our clients with a set of technologies, tools, and processes that will make them collect, analyze, and present key information to support decision-making. Our BI services aim to transform raw data into meaningful insights, enabling our clients to make informed and strategic decisions.
Strategic Consultancy
Strategic Consultancy
We provide our clients with strategic consultancy based on Scientific Research Methodology – Oxford Methodology – by giving expert advice and guidance to your organization seeking assistance in solving problems. We help you make strategic decisions and improve your performance. We offer our external expertise by briging specialized knowledge and experience to address specific challenges and help our clients achieve their goals.
Training
Training
We provide training based on Higher Education Teaching Methodology – UK System. Training help developing and enhancing the knowledge, skills, and competencies of people within our clients' organization. Our aim is to improve their performance, productivity, and efficiency.
OUR PROJECTS MANAGEMENT PROCESS
At KBOC
Our adapted project management process for consulting and training services ensures a structured and client-centric approach, focusing on customization, communication, and continuous improvement throughout the project lifecycle.
Definition Of The Client's Needs - Outsourcing Strategy
Definition Of The Client's
Needs - Outsourcing Strategy
Client already outsourcing
Review of their outsourcing strategy and provide recommendations.
Client new to outsourcing
Definition of the outsourcing strategy :
1- Identify key contacts at the client's site.
2- Size the outsourced teams.
3- Conduct business process workshops and
make recommendations.
4- Draft an expression of need.
OUR OPERATIONAL MODE
At KBOC
The operational mode of our consulting and training services involves a collaborative and tailored approach to address the specific needs of our clients, providing a combination of expert advice, strategic guidance, and skill development to enhance their organizational performance.
1. Think
- Conduct comprehensive needs assessments to understand the client's challenges, goals, and requirements.
- Identify gaps in knowledge, skills, or processes that consulting and training can address.
- Align consulting and training solutions with the client's overarching business strategy.
- Consider long-term goals and the impact of interventions on the organization's performance.
- Engage in open communication with the client to gather insights and expectations.
- Establish a collaborative relationship to ensure a shared understanding of objectives.
1. Think
Conduct comprehensive needs assessments to understand the client's challenges, goals, and requirements.
- Identify gaps in knowledge, skills, or processes that consulting and training can address.
- Align consulting and training solutions with the client's overarching business strategy.
- Consider long-term goals and the impact of interventions on the organization's performance.
- Engage in open communication with the client to gather insights and expectations.
- Establish a collaborative relationship to ensure a shared understanding of objectives.
2. Plan & Build
-Develop a comprehensive proposal outlining the scope, objectives, and deliverables of the consulting and training services.
-Clearly define the terms of engagement, including timelines, resources, and costs.
-Tailor consulting and training programs to suit the specific needs and context of the client.
-Customize content, methodologies, and delivery formats based on the organization's industry and size.
-Design training materials, modules, and consulting frameworks that align with identified needs.
-Develop content that is engaging, interactive, and aligned with adult learning principles.
2. Plan & Build
-Develop a comprehensive proposal outlining the scope, objectives, and deliverables of the consulting and training services.
-Clearly define the terms of engagement, including timelines, resources, and costs.
-Tailor consulting and training programs to suit the specific needs and context of the client.
-Customize content, methodologies, and delivery formats based on the organization's industry and size.
-Design training materials, modules, and consulting frameworks that align with identified needs.
-Develop content that is engaging, interactive, and aligned with adult learning principles.
3. Monitor
-Monitor the execution of the consulting and training programs to ensure alignment with the agreed-upon plan.
-Address any issues or deviations promptly to maintain program effectiveness.
-Gather feedback from participants during and after training sessions to assess the effectiveness of the programs.
-Evaluate the impact of consulting recommendations on the client's operations.
-Use feedback and evaluation data to make continuous improvements to training content and consulting approaches.
-Adjust strategies as needed to enhance the overall effectiveness of the services.
-Define and track key performance indicators (KPIs) related to the success of the consulting and training interventions.
-Regularly assess progress against goals and make data-driven decisions.
3. Monitor
-Monitor the execution of the consulting and training programs to ensure alignment with the agreed-upon plan.
-Address any issues or deviations promptly to maintain program effectiveness.
-Gather feedback from participants during and after training sessions to assess the effectiveness of the programs.
-Evaluate the impact of consulting recommendations on the client's operations.
-Use feedback and evaluation data to make continuous improvements to training content and consulting approaches.
-Adjust strategies as needed to enhance the overall effectiveness of the services.
-Define and track key performance indicators (KPIs) related to the success of the consulting and training interventions.
-Regularly assess progress against goals and make data-driven decisions.
4. Operate
-Implement the consulting recommendations and training programs according to the agreed-upon plan.
-Ensure seamless integration with existing processes and workflows.
Manage resources, timelines, and tasks to ensure the successful execution of the consulting and training initiatives.
-Mitigate risks and address any issues that arise during the operational phase.
4. Operate
-Implement the consulting recommendations and training programs according to the agreed-upon plan.
-Ensure seamless integration with existing processes and workflows.
Manage resources, timelines, and tasks to ensure the successful execution of the consulting and training initiatives.
-Mitigate risks and address any issues that arise during the operational phase.
4. Support
-Offer ongoing support to address any challenges or questions that arise after the consulting and training interventions are implemented.
-Provide additional resources, materials, or training sessions as needed.
-Document key learnings and best practices.
-Facilitate knowledge transfer to ensure that the client can sustain and build upon the improvements made during the consulting and training engagement.
4. Support
-Offer ongoing support to address any challenges or questions that arise after the consulting and training interventions are implemented.
-Provide additional resources, materials, or training sessions as needed.
-Document key learnings and best practices.
-Facilitate knowledge transfer to ensure that the client can sustain and build upon the improvements made during the consulting and training engagement.