RADOUANE FATHI

Radouane Fathi stands as the epitome of dedication and expertise within KBOC & Partners , currently holding the role of Director of Production for Call Centre Services at our production site in Morocco. With an unwavering commitment to KBOC & Partners Group, Mr. Fathi boasts an impressive career trajectory, having dedicated his entire professional journey to our organization. Over the course of his tenure, he has evolved from a Call Centre Agent to a Team Leader, subsequently excelling as a Project Manager, and ultimately ascending to the role of Production Director, showcasing an unparalleled depth of experience and versatility. Mr. Fathi's unique contribution lies in his comprehensive mastery of both technical and managerial aspects of call centre services. He is instrumental in every aspect of call centre projects, ensuring effective client engagement, recruitment, training, project launches, and ongoing service quality, while also serving as the primary liaison with client management teams for seamless communication and satisfaction.